Privacy Policy & Confidentiality Statement

GDPR-Compliant Statement

1Introduction

This Privacy Policy explains how Paze collects, uses, stores, and protects personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), applicable Pakistan laws, and international data-protection standards.

We are committed to protecting the privacy, confidentiality, and security of all personal data processed through our systems, integrations, and services.

By using our developed systems, products, APIs, or integrations, we take consent to the practices described in this policy.

2Data We Collect

We may collect the following types of information:

A. Personal Data Provided Directly

Name, email address, phone number
Business information
Account details
Payment information (PCI-compliant)

B. Automatically Collected Data

IP address, Device info
Browser type
Cookies and analytics data

C. Data Received Through Integrations

When integrating with third-party platforms (such as SAP, Oracle, Stripe, Zoho, Quickbooks, Firebase, Altegio etc), we process data strictly for operational and technical purposes required for client service delivery.

3Legal Basis for Processing (GDPR Art. 6)

•Consent: when the user voluntarily provides information
•Contractual necessity: to provide our services
•Legitimate interest: to maintain security and improve platform performance
•Legal obligations: Compliance with mandatory laws

4Purpose of Data Processing

Creating and managing user accounts

Providing technical integration services

System performance and analytics

Customer support and communication

Improving product functionality

Ensuring platform security

We do not sell or share user data for marketing or commercial gain.

5Data Storage & Security

We use industry-standard technical and organizational measures to protect personal data, including:

Encrypted data storage (AES-256)

Encrypted transmission (HTTPS/SSL)

Secure data centers

Role-based access control

Regular security audits

Confidentiality Guarantee

All integration data, including third party -related API data, is handled with strict confidentiality.

6Data Retention

We retain personal data only as long as required to deliver our services, fulfill contractual requirements, and meet legal obligations. Users may request deletion of their data at any time.

7Data Sharing

We may share data only with authorized service providers, technical integration partners strictly for operational purposes, or government authorities when legally required.

8Global Transfers

If data is transferred internationally, we ensure GDPR-compliant safeguards, Standard Contractual Clauses (SCCs), and secure encryption.

9User Rights Under GDPR

Access DataCorrectionDeletionRestrict ProcessingPortabilityWithdraw Consent

Requests can be made anytime via email.

10Cookies & Tracking

We use cookies for authentication, analytics, and platform functionality. Users may disable cookies in their browser settings.

11Non-Disclosure & Confidentiality

We recognize the importance of protecting all confidential information shared with us, including business data, customer details, and API credentials.

✓Maintain absolute confidentiality

✓Not disclose, sell, or misuse any information

✓Only use data for the purpose of services

✓Secure all data with industry-standard protection

✓Restrict access to authorized personnel only

This confidentiality obligation remains active even after termination of any contract or integration.

12Contact Us

Paze SMC Private Limited — Pakistan

Office # 301, Usman Arcade, Block 4-A, Gulshan-e-Iqbal, Karachi

Email: info@paze.pk

Phone: +92 3192973524